Live games: find your favourite table
Start with blackjack, roulette or baccarat if you want familiar casino games with a real dealer. BetRivers also has game-show-style options. Which titles appear, and the stakes they accept, depend on your state and the table.
Published live-game choices
| What you fancy | Where to start | The useful check |
|---|---|---|
| Playing each hand yourself | Live blackjack | Check the blackjack payout and whether you have a seat or are betting behind someone else. |
| A familiar wheel | Classic live roulette | Look for 0 or 0/00 on the layout, then check the minimum stake. |
| Cards with fewer decisions | Live baccarat | The drawing rules are automatic. Check the main bets and commission before joining. |
| A presenter and bonus rounds | Live game shows | Add up every betting position you choose to see your actual stake. |
Open the live casino section and check the game label. Not every blackjack or roulette tile has a person behind it. Digital table games and poker against other players are different products.
The individual game notes identify the state and date behind each title we could verify. They are a guide to the choices, not a count of currently open tables. Our blackjack, roulette and baccarat guides cover the basics.
Evolution is behind BetRivers' branded blackjack studios. Playtech also announced live content for New Jersey, Michigan and Pennsylvania in September 2024. These supplier records establish the relationship, not today's full table menu.
The live casino suppliers
International supplier illustration, not US table footage. BetRivers US casino play is 21+; the film's original notice remains visible.
Sources checked 12 October 2026 · EvolutionThe welcome offer and Bonus Bank
Choose your state before comparing the welcome offer. BetRivers uses different promotions, and the terms attached to your joining link decide what you receive.
The New Jersey offer we could check
New Jersey's public help advertises up to $500 in bonus money based on net casino losses during the first 24 hours of play, plus 500 Lion Link spins. The code shown is CASINOBACK. This is a conditional reward after losses, not $500 handed to every new account.
The spins are delivered in daily batches of 50, with a 24-hour expiry for each batch. We could read the help summary, but not the full linked promotion conditions. Confirm the qualifying deposit, eligible games and expiry on your own offer before joining.
New Jersey's published offer summary
What does 1x playthrough mean?
Bonus Bank holds reward credit until you activate it. Its public rewards page advertises 1x playthrough: a qualifying wagering target based on the bonus. Check your reward's eligible-game list, because a live table may not count like a slot. Banked bonuses, active bonuses, loyalty points and cash are different balances.
Bonus Bank and qualifying play
The optional bonus notes show how a loss-back headline and a wagering target work in practice.
Deposits, withdrawals and RushPay
The Michigan and Pennsylvania deposit lists include cards, online banking, PayPal and Venmo. Pick a route that works for cashing out as well as paying in. A logo under deposits does not necessarily mean the same method accepts withdrawals.
Published payment options
Minimum deposit and cashout: use the amount shown for your chosen method in the state's cashier. We could not establish one current minimum that applies to every method and edition.
| Method | What to check |
|---|---|
| Cards, Trustly, VIP Preferred and Venmo | Listed for deposits in MI and PA. Check the withdrawal screen separately before choosing a method. |
| PayPal | A linked bank account and a previous PayPal deposit are required for the withdrawal route. More below. |
| BetRivers Play+ | Funds become available on the card after withdrawal approval. That does not promise immediate approval. |
| Apple Pay and local cash | Michigan lists Apple Pay and RushCash at Little River Casino. Do not assume the same options in another state. |
Method requirements
What RushPay actually does
RushPay can automatically approve eligible withdrawal requests. Approval and the money arriving are separate stages: your bank or wallet still has to receive the payment. If a request needs review, cancelling and resubmitting it does not make it eligible for automatic approval.
RushPay and reviewed requests
We have not timed a withdrawal. Use the estimate shown for your method, keep the confirmation and check the transaction history if something is delayed.
Before you choose PayPal
BetRivers' PayPal help requires a linked bank account and an earlier PayPal deposit before withdrawing through that wallet. A card linked to PayPal is not a substitute for the bank-link requirement.
PayPal eligibility and withdrawal conditions
If you need an unused deposit returned, ask support about the appropriate refund route. Do not make unwanted bets simply because the cashier does not immediately offer the withdrawal method you expected.
The player perspective
What players report
A useful player account tells you what worked, what went wrong and whether it was sorted out. These selected stories cover offers, game access and getting money out, with the reported outcome kept beside each one.
Checked 12 October 2026. Self-reported experiences from a selected sample; transactions haven't been independently verified. Eight selected casino accounts from Apple and Trustpilot, all published in 2026. One expressly concerns Delaware and sits in its own group. State information is shown wherever the author supplies it.
A payment review needs a clear status
Mark's jackpot account stops while the request is still under review. It is a reason to ask what checks remain and when to expect an update, rather than assume either that payment was refused or that it later arrived.
Keep track of the missing screen
Harry's account combines a successful ID scan with games that would not open and a withdrawal screen they could not find. Those are separate problems. A screenshot and the time each occurred make a support request much easier to follow.
Your offers may be different
Rebecca wanted more free-spin offers. Without the offer history or eligibility rules, that tells us about one person's disappointment rather than a promise the casino broke. Save the actual promotion when it appears in your account.
Two accounts, with their outcomes
One support success and one payment complaint with no later outcome.
Support restored the spins
Casino spins · 24 September 2026
A jackpot still under review
Jackpot payment review · 7 August 2026; experience dated 5 August
Explore the player reportsRead the accounts, filter the evidence and follow each outcome
Look at the accounts behind the summary
Seven 2026 accounts. Michigan and New Jersey are identified in some; the other playing states are unverified.
7 of 8 selected reports match.
- Positive accountApple App Store
Support restored the spins
alexfab21 says support reissued missing bonus spins after an initial contact problem.
What happened nextSpins restored- Player
- alexfab21
- Location
- Michigan described; not independently verified
- Experience
- Casino spins
- Date
- 24 September 2026
Player review · Self-reportedRead alexfab21's originalSource context
Find alexfab21.
- Critical accountTrustpilot
Slots repeatedly freezing
Basem describes repeated freezes while playing slots. The account does not name the games or device, so it cannot tell us whether the problem came from the app, an individual game or the connection.
What happened nextNo fix or later update confirmed- Player
- Basem Hamad
- Location
- US profile; state and playing location unverified
- Experience
- Slot-game interruptions
- Date
- 5 October 2026; experience dated 4 October
Player review · Self-reportedRead Basem Hamad's originalSource context
Unprompted review, with no operator reply when checked. We retain the reported interruptions but do not adopt the reviewer's accusation of theft. Losses and repeated symbols do not establish manipulation.
- Positive accountApple App Store
Enjoyed the rewards
livandlola liked the game choice and reports receiving casino credits from a giveaway.
What happened nextCredits reported- Player
- livandlola
- Location
- Michigan stated; not independently verified
- Experience
- Casino rewards
- Date
- 7 July 2026
Player review · Self-reportedRead livandlola's originalSource context
Find livandlola.
- Critical accountApple App Store
More documents at withdrawal
Joeyt1981 reports payment-document checks delaying $9,000. BetRivers invited further contact.
What happened nextPayment unconfirmed- Player
- Joeyt1981
- Location
- New Jersey regulator named; account jurisdiction unverified
- Experience
- Casino withdrawal
- Date
- 25 June 2026
Player review · Self-reportedRead Joeyt1981's originalSource context
Find Joeyt1981.
Show 3 more matching reports
- Critical accountTrustpilot
A jackpot still under review
Mark reports a $58,000 casino jackpot on 5 August and says the payout was still being reviewed when they posted two days later. The review does not identify the game or withdrawal method.
What happened nextLater payment not confirmed- Player
- Mark Williams
- Location
- US profile; state and playing location unverified
- Experience
- Jackpot payment review
- Date
- 7 August 2026; experience dated 5 August
Player review · Self-reportedRead Mark Williams's originalSource context
Unprompted review, with no operator reply or later update when checked. The jackpot and review are the player's claims. A two-day review is not, by itself, proof of a refusal to pay or a breach of the applicable payment terms.
- Critical accountTrustpilot
Verified, but unable to open a game
Harry says scanning their driving licence took several attempts. After that, keno and other games reportedly failed to open. They then describe being unable to find the withdrawal screen when trying to retrieve the deposit.
What happened nextGame access and return of the deposit remain unconfirmed- Player
- Harry Rohr lll
- Location
- US profile; state and playing location unverified
- Experience
- Identity checks and keno access
- Date
- 13 June 2026
Player review · Self-reportedRead Harry Rohr lll's originalSource context
Unprompted review, with no operator reply when checked. The wording about money disappearing is ambiguous and also refers to the missing withdrawal screen. We do not treat it as proof that the account balance was removed.
- Critical accountTrustpilot
Disappointed with the offers
Rebecca says they were not receiving the daily spins or games they found at other casinos. This describes their own access to offers; it does not establish what every BetRivers customer receives.
What happened nextNo individual resolution or later update supplied- Player
- Rebecca Crockett
- Location
- US profile; state and playing location unverified
- Experience
- Free-spin offers
- Date
- 7 September 2026; experience dated 3 September
Player review · Self-reportedRead Rebecca Crockett's originalSource context
Unprompted review, with no operator reply when checked. The account does not supply the player's reward tier, state, eligibility or offer history. Competitor comparisons are not adopted as verified current promotions.
How we put these meta reviews together
What we included
Identifiable public authors describing a concrete experience, including successes, problems and follow-ups. Each card preserves the source, location evidence, date and reported outcome. Country-profile labels don't verify an account's jurisdiction.
What we left out
We left out sports-bet and poker-room disputes, Canadian accounts, vague praise, referral posts and claims of rigged games based only on losses. Known Delaware reports are kept separate. We do not use the combined sportsbook-and-casino app rating or the brand's broad Trustpilot score as a casino rating.
How to read the findings
The selection is editorial, not a survey or an exhaustive census. People choose whether to post, and complaint sites attract problems. We don't average incompatible platform ratings or turn these reports into a complaint rate.
Where the evidence stops
Two positive and six critical accounts. This is a selected reading list, not a satisfaction survey or complaint rate. Public profiles and app-store listings do not verify a playing location. We have not seen account records, tested these transactions or reproduced the faults. There is not enough detailed live-table evidence here to judge live-dealer reliability.
Trustpilot publication and experience dates were checked in the individual review pages. Apple's underlying datetime values provide the years hidden by short date labels. Exact dates are publication dates unless stated otherwise. Different usernames do not prove that the authors are different real people.
Have a payment question? Compare these experiences with the published withdrawal routes and limits. For an existing dispute, use the local escalation guidance.
Suggest a source or a correctionThe app and a useful route to support
Use the official location selector, then take download and help links from your state's site. This avoids landing on the wrong casino edition or a separate poker product.
Publisher illustration; example figures, not predictions.
Sources checked 12 October 2026 · BetRivers / game ownersOpen the BetRivers Help Centre with the correct state selected. Contact details can change with that selection. For an account problem, keep the case reference; for a game problem, include the title, time and round number.
Help and state-specific contact details
Live chat is another option: a September 2026 operator reply describes it as available 24/7. We did not measure response times.
Operator-stated chat hours
If the stream freezes, check the game history before trying the bet again. A frozen picture does not, by itself, tell you whether the game accepted a wager. Keep any error message so support can trace what happened.
Identity and location checks
You must be 21 or over and physically in the permitted state when playing. Casino access is separate from BetRivers' wider sportsbook availability.
Age and physical-location requirements
Use your own legal details and a payment account in your name. Identity checks can require further documents. Follow the secure upload instructions in the official account or support flow; do not put ID documents in a public review.
Registration and verification
Location check not working? Turn off VPN or remote-access software and follow the official permission and location-service instructions for your device. If you are physically in a permitted state and still cannot play, contact support. Changing your apparent location does not make an ineligible location acceptable.
Official geolocation troubleshooting
Where you can play
The main BetRivers Casino editions covered here are New Jersey, Michigan, Pennsylvania and West Virginia. Delaware has three separately branded services powered by BetRivers. Canadian editions have their own terms and are outside this US review.
Official US casino records
| State | Regulator | Casino relationship |
|---|---|---|
| New Jersey | Division of Gaming Enforcement | BetRivers is listed under Golden Nugget. |
| Michigan | Michigan Gaming Control Board | Rush Street Interactive MI, LLC, with Little River Casino Resort. |
| Pennsylvania | Pennsylvania Gaming Control Board | Rush Street Interactive PA, LLC; Rivers Casino Philadelphia, certificate 1356. |
| West Virginia | West Virginia Lottery | RSI WV, LLC, with Mountaineer Park; licence IGP 005. |
| Delaware | Delaware Lottery | Delaware Park, Bally Casino and Harrington services powered by BetRivers. |
Operator and partner details
Delaware: choose the right service
Use the official links for Delaware Park, Bally Casino by BetRivers or Harrington. Check that service's own offer, cashier and terms. A New Jersey promotion is not evidence of the reward you will receive there.
If an issue is still unresolved
Raise a formal complaint with BetRivers and keep the correspondence. State what happened, when it happened, the amount involved and the result you want. If the operator's process does not settle it, use the regulator for the state where you played.
- New Jersey: use the DGE's internet-gaming dispute form.
- Michigan: follow the MGCB's BetRivers complaint instructions. Its entry allows escalation if the issue remains unanswered or unaddressed after 10 business days.
- Pennsylvania: use the PGCB's casino or live-dealer route, within its stated 30-calendar-day period from the incident.
- West Virginia: unresolved issues can go through the Lottery complaint route.
- Delaware: begin with the relevant casino service, then use the Delaware Lottery contact route for further enquiries.
Set the controls before the first game
Pick a spending budget first, then set the available deposit, spending, wagering or time limits in your account. These controls measure different things, so read the label rather than treating them as interchangeable.
Available player controls
Check your activity history as well as your current balance. Rewards and bonus points do not tell you whether you are ahead overall.
If you want a break, use the site's cooling-off or self-exclusion guidance. Check the scope: an account restriction and a state-wide exclusion are different options. Contact support about returning any remaining withdrawable balance.
Breaks and exclusion
Our safer-gambling guide explains the broader choices and support routes.
Who is BetRivers likely to suit?
Consider it if you want live tables alongside slots and a rewards system that lets you decide when to activate bonuses. For a live-only player, the key question is whether the particular promotion suits the tables you enjoy.
In New Jersey, Michigan, Pennsylvania and West Virginia, compare FanDuel, DraftKings and Fanatics. Match the same game rules and payment route when comparing. These alternatives are not a Delaware availability list.
The casino comparison and US guide provide a wider starting point.
Questions players ask
Can I use the casino wherever BetRivers Sportsbook works?
No. The casino has a narrower state footprint. The state guide also explains Delaware's three separate services.
Does BetRivers have live dealers?
Yes. See the live-game guide and check your state's lobby for the exact title and stake.
Does RushPay guarantee an immediate cashout?
No. It concerns automatic approval of eligible requests. The payment section explains the difference between approval and receipt.
Is Bonus Bank money already cash?
No. Check activation, eligible games and wagering conditions. See the bonus explanation.
Can I use a PayPal account linked only to a card?
BetRivers' help requires a linked bank account for this route. Read the PayPal conditions before relying on it.
Are the app pictures from your own gambling sessions?
No. The images are credited publisher material, with their context shown in the captions. Our methodology explains what was checked.
Does a VPN solve state restrictions?
No. You must meet the physical-location requirement. Follow the location troubleshooting guidance if an eligible location is not recognised.
A closer look
Inside BetRivers Casino
Every image credited
Explore the app, studio and selected game formats. Each caption explains the publisher, date or market context; open a picture for a larger view.
More detail, if you want it
Open a topic to explore the game lists, worked examples and source comparisons.
Individual games, rules and state evidence
This is a selected set of useful game references, not a total for the lobby. A launch announcement establishes a title at that date and in that market; it does not guarantee today's access elsewhere.
BetRivers live blackjack · Evolution
Branded live blackjack. BetRivers has offered its own branded tables, where you play your hand against the dealer. Look for an available seat and a stake that suits you.
PA/NJ branded studios launched September 2021; a New Jersey Private VIP title is recorded on 4 August 2026. Current seats were not tested.
Check the dollar limit in your state lobby.
The New Jersey regulator also records a Private VIP Blackjack title in 2026. VIP branding does not tell you the minimum bet, blackjack payout or entry requirements.
Live roulette · Check the table information
Live wheel. Place your chips before betting closes, then watch the real wheel. Check the layout for a single 0 or both 0 and 00 before choosing a table.
Current publisher category; Evolution roulette has dated Michigan launch evidence. Local table variants were not checked.
Check the dollar limit in your state lobby.
Auto Roulette, where offered, also uses a physical wheel but has no live dealer. We have not confirmed which wheel variants are open in each state.
Live baccarat · Check the table information
Live card game. Choose Player, Banker or Tie and watch the deal. The drawing rules do the work, so there are no hit-or-stand decisions to make.
Current publisher category; Evolution baccarat has dated Michigan launch evidence. Local paytables were not checked.
Check the dollar limit in your state lobby.
Read the Banker payout before joining. Commission and no-commission versions can settle some wins differently.
Crazy Time · Evolution
Live wheel game show. The colourful alternative to cards and roulette: choose a number or a bonus segment, then follow the presenter and wheel.
Named in the current US app description; availability in your chosen state was not tested.
Check the dollar limit in your state lobby.
A bonus round pays only bets placed on the matching segment. Watching the show does not mean every spin enters you into every bonus.
Infinite Blackjack · Evolution
Shared-hand live blackjack. Everyone receives the same first two cards, then decides separately how to play. You do not need to wait for one of seven seats.
Delaware launch confirmed on 2 July 2024; not confirmation of current NJ/MI/PA/WV availability.
Check the dollar limit in your state lobby.
You still make your own decisions. Optional side bets have their own prices and payouts.
Live Craps · Evolution
Live dice table. Follow the roll of two real dice. The supplier includes a tutorial and an Easy Mode with fewer betting choices if the full layout feels busy.
Delaware launch confirmed on 2 July 2024; not confirmation of current NJ/MI/PA/WV availability.
Check the dollar limit in your state lobby.
Some bets finish after one roll; others stay in play for several. Check which bets remain active before adding more chips.
Live Three Card Poker · Evolution
Casino poker against the dealer. Three cards make a compact poker game against the house. It is separate from BetRivers Poker, where people play against each other.
Delaware launch confirmed on 2 July 2024; not confirmation of current NJ/MI/PA/WV availability.
Check the dollar limit in your state lobby.
Pair Plus and Six Card Bonus settle separately from the main hand. A side-bet win does not mean the dealer has been beaten.
Live Ultimate Texas Hold'em · Evolution
Casino poker against the dealer. Build a poker hand against the dealer using your cards and the community cards. Choose when to make the Play bet, or fold.
Delaware launch confirmed on 2 July 2024; not confirmation of current NJ/MI/PA/WV availability.
Check the dollar limit in your state lobby.
Budget for more than the displayed Ante: the game also starts with a Blind, and continuing requires a Play bet.
First Person Craps · Evolution
Digital dice, not live dealer. The animated version of craps looks like a studio, but its results come from a random number generator. It is a separate game from Live Craps.
Named in public rewards documentation; no current state inventory was verified.
Check the dollar limit in your state lobby.
The operator lists it in rewards documentation with a jurisdiction warning. That list does not establish an active table in your state.
Blackjack Single Deck with Bonus Spin Xtreme · AGS
Digital blackjack, not live dealer. A digital blackjack option with an added progressive feature. The Bonus Spin Xtreme launch brings wheel bonuses to selected online table games.
Announced 5 August 2026 for NJ, MI, WV and Delaware. Pennsylvania was not included; account access was not tested.
Check the dollar limit in your state lobby.
Treat the jackpot feature and side bets as separate from the main blackjack hand. Check the full stake and local rules before switching them on.
Capital Gains · AGS
Slot, not live dealer. A money-themed slot with a hold-and-spin bonus and a separate picking feature. It is a reels game, even though its jackpot language can sound like a table promotion.
Named in the current app description and a July 2024 Delaware launch; current local configuration was not checked.
Check the dollar limit in your state lobby.
Read the paytable in the version you open. The supplier page alone does not establish the local RTP, jackpot setup or stake range.
777 Hot Reels: Supercharged · Octoplay
Slot, not live dealer. A fruit-machine-style choice built around sevens. During free spins, winning sevens can upgrade to the strongest sevens symbol on the reels.
New Jersey launch announced 19 August 2025; current local access and paytable were not tested.
Check the dollar limit in your state lobby.
Supercharged is a specific version. Do not assume the original 777 Hot Reels, Megacharged and Ultracharged share its rules.
Understanding bonus credit and playthrough
A loss-back limit is a cap, not a guaranteed reward. For example, if an offer covers eligible net losses up to $500 and your qualifying net loss is $80, the reward would be at most $80 in the form specified by that offer. This is a hypothetical illustration, not a calculation from an account we tested.
Separately, a 1x target on a $10 bonus starts at $10 of qualifying wagering if the chosen game counts in full. A game that is excluded cannot clear it. The target says nothing about how much you will win or lose during those bets.
Read the offer's own cancellation and expiry rules before activating it. If it is unclear which balance a bet will use, ask support first and keep the answer.
The offer and Bonus Bank background
Three payment checks that avoid surprises
Before depositing, check whether the method can also receive withdrawals, whether an earlier deposit through it is required, and when the quoted delivery clock begins. Keep a dated copy of the cashier information alongside the transaction confirmation.
For a delayed cashout, give support the request reference and status. Ask whether it is still being reviewed or has already been sent. That determines whether the next enquiry belongs with BetRivers or the receiving payment provider.
Account funds and a past regulatory case
West Virginia requires reserves covering outstanding gaming-account liabilities, with checks by the Lottery at least quarterly. That safeguard does not guarantee an immediate cashout or settle a disputed transaction.
West Virginia account-funds rules
The record includes a historical New Jersey deposit-limit breach. A signed April 2019 order imposed a $500 penalty on Rush Street Interactive NJ LLC for allowing customers to exceed set limits. This is a past case, not evidence that the same fault persists.
The signed 2019 order
We did not verify a single insolvency-protection arrangement covering every state account, or audit the group's entire enforcement history. Keep only the gambling budget you intend to use in a casino account.
Why older studio lists can be misleading
Light & Wonder's 2025 annual filing says it discontinued its Live Casino business following a decision in the first quarter of 2025. Its Authentic Gaming business is therefore absent from our current provider list; an old launch story is not enough to keep a studio listed.
The supplier's annual filing
A supplier's worldwide catalogue is useful for explaining a game's format. It is not proof that the same game, stake or language is available in a particular BetRivers state account.
How we checked this review
Checked 12 October 2026. We read current public help, operator pages, regulator records, supplier announcements and attributed player accounts. State and date limits are retained beside the game evidence, with Delaware's services and Canadian editions kept separate.
We did not open a funded account, play games, withdraw or measure support response times. Where the full offer or cashier information was inaccessible, we say so rather than filling the gap with a competitor's figures.
Player accounts are selected public experiences, not a representative satisfaction survey or our own firsthand testing. Images are authentic credited publisher material. Our editorial approach explains the method; send dated evidence through corrections if something has changed.
Sources and further reading
Checked 12 October 2026. Game notes, images and player accounts also link to their evidence.
- New Jersey DGE: approved internet gaming sitesOfficial indexed directory places nj.betrivers.com under Golden Nugget. Checked 12 October 2026.
- MGCB: authorised online gaming platformsPairs BetRivers casino games with the Little River Band of Ottawa Indians and links mi.betrivers.com. Checked 12 October 2026.
- PGCB: Interactive Gaming OperatorsRegulator directory links pa.betrivers.com as an approved interactive gaming operator. Checked 12 October 2026.
- West Virginia Lottery: iGaming licence list, 1 October 2026Page 1 lists RSI WV LLC, BetRivers, licence IGP 005 and an annual term from 18 February 2026 to 18 February 2027. Read 12 October 2026.
- BetRivers West Virginia: operator and location informationNames RSI WV LLC and its agreement with Mountaineer Park. Requires age 21 or over and physical presence in West Virginia to wager. Checked 12 October 2026.
- BetRivers New Jersey: getting startedDescribes Rush Street Interactive and states that registration is possible from other US states, while wagering requires age 21 or over and physical New Jersey presence. Checked 12 October 2026.
- Delaware Lottery: authorised internet gaming sitesLinks the Delaware Park, Bally and Harrington services powered by BetRivers; internet play requires age 21 or over and physical Delaware presence. Checked 12 October 2026.
- Bally Casino by BetRivers: Delaware serviceCurrent Delaware service name and site, reached through the Delaware Lottery directory. Checked 12 October 2026.
- BetRivers support: geolocation error guideOfficial indexed guidance covers location permissions, Wi-Fi and disabling VPN, proxy or remote-desktop tools. Read 12 October 2026; location checks were not tested firsthand.
- MGCB: internet gaming complaintsBetRivers entry gives MIsupport@betrivers.com and escalation if a complaint remains unanswered or unaddressed after 10 business days. Checked 12 October 2026.
- PGCB: file a complaint or disputeStates a 30-calendar-day filing period from the incident and separate iGaming Casino and Live Dealer complaint routes. Checked 12 October 2026.
- New Jersey DGE: Internet Gaming Dispute formAsks for operator-complaint and response dates and supporting evidence. Warns against emailing sensitive identification, payment-account or authentication details. Checked 12 October 2026.
- West Virginia Lottery: Sports Betting and iGaming complaintsOfficial complaint route linked from the Lottery customer-resources page. Checked 12 October 2026.
- West Virginia: Interactive Wagering Rule, effective 27 April 2026Sections 3.3 and 5.5 cover cash reserves for gaming-account liabilities and an operator complaint response within 10 calendar days. Read 12 October 2026.
- Delaware Lottery: contact informationThe regulator provides an enquiry form and telephone 302-739-5291. Checked 12 October 2026; no resolution time was promised or tested.
- New Jersey DGE: Rush Street Interactive order 1862Signed 2 April 2019. Imposes a $500 penalty on Rush Street Interactive NJ LLC for allowing patrons to exceed specified deposit limits. Visually checked 12 October 2026.
- BetRivers: New Jersey welcome summaryOfficial advertised example. Full promotion conditions could not be read; other states may differ.
- BetRivers Michigan: rewards and Bonus BankExplains points, the Bonus Store and 1x Bonus Money playthrough. Individual reward rules still apply.
- BetRivers Michigan: published deposit choicesMichigan deposit choices and operator details; cashier conditions apply.
- BetRivers Pennsylvania: published deposit choicesPennsylvania deposit choices and operator details; cashier conditions apply.
- BetRivers: using PayPalExplains bank linking, prior deposits and the restriction on card-funded PayPal deposits.
- BetRivers: Play+ cardDescribes access to Play+ funds after withdrawal approval. Approval itself is a separate step.
- BetRivers: how RushPay worksAutomatic approval applies to eligible requests. Resubmitting does not make an ineligible request qualify.
- Rush Street Interactive: account checks and player controlsCorporate policy covering registration checks, limits and breaks. Available controls depend on jurisdiction.
- BetRivers: manual ID verificationIndexed guidance names valid driving licences and passports. The full help page did not load during research.
- BetRivers Michigan: Help CentreState-specific support entry point and telephone contact.
- BetRivers Pennsylvania: Help CentrePennsylvania support entry point and telephone contact.
- BetRivers: September 2026 support reply on BBBThe operator described live chat as available 24/7. We did not test reply times.
- RSI: branded live blackjack studios, September 2021Historical Pennsylvania and New Jersey launch; not a current table count.
- New Jersey DGE: 2026 reported jackpotsPage 24 lists BetRivers Private VIP Blackjack and Evolution on 4 August 2026. No current limit is established.
- RSI: Michigan live dealer launch, July 2021Historical evidence for Evolution blackjack, roulette and baccarat in Michigan.
- BetRivers: official US app descriptionPublisher examples; state access varies.
- Playtech: BetRivers live content partnership, September 2024Confirms live content in New Jersey, Michigan and Pennsylvania; no current title inventory.
- Evolution: Delaware live launch, July 2024Names the Delaware launch games. This is separate from the four-state core review.
- Evolution: live blackjack formatsSupplier format information, not a BetRivers table inspection.
- Evolution: roulette formatsExplains live wheels, double-zero variants and automated wheels.
- Evolution: baccarat formatsSupplier information; local Banker payouts and side bets require a table check.
- Evolution: Crazy TimeGame-show rules; no US account access or live session was tested.
- Evolution: Infinite BlackjackExplains the shared starting hand and individual decisions.
- Evolution: live crapsExplains the live dice game, tutorial and simplified display.
- Evolution: casino poker formatsThree Card Poker is played against the dealer; side bets settle separately.
- Evolution: Ultimate Texas Hold'emExplains the opening Ante and Blind and later Play bet.
- BetRivers: tier and loyalty point game listNames First Person Craps, with a jurisdiction warning. A rewards list is not a current lobby inventory.
- Evolution: First Person CrapsExplicitly identifies the animated game as RNG, separate from live craps.
- RSI and AGS: Bonus Spin Xtreme launch, August 2026US launch states are Michigan, New Jersey, Delaware and West Virginia. Pennsylvania is not named.
- AGS: Blackjack Single DeckDigital table-game product; supplier settings do not establish BetRivers limits.
- AGS: Capital GainsOnline slot format. No supplier RTP or stake setting is asserted for BetRivers.
- AGS: Delaware BetRivers launch, July 2024Includes Capital Gains in the Delaware launch.
- Octoplay: BetRivers New Jersey launch, August 2025Names 777 Hot Reels: Supercharged; not a nationwide availability claim.
- Octoplay: 777 Hot Reels: SuperchargedExplains the sevens and free-spins format. Conflicting headline maximums are not repeated.
- Light & Wonder: 2025 Form 10-K, filed February 2026Printed page 63 confirms live casino operations were discontinued following a first-quarter 2025 decision.